Connect Controller to WiFi

This needs to be performed in the Nexkey app

Connecting to Wi-Fi

The Controller will only connect to a 2.4Ghz network. Connecting to Wi-Fi enables remote unlocking, text keys and business hours functionality.

Mobile app interface showing remote access screen with two controllers. One labeled "Nexkey 5396" is offline, and the other labeled "Server room" is online.

The Controller’s Wi-Fi status (Offline/Online) is displayed in the Unlock tab.

Outline of a network router with labeled indicators for Power, Wi-Fi, and Not in use, and numbered ports 1 to 8.

Step 1

Navigate to the settings of the Key and scroll to Wi-Fi config.

Step 2

Enter password, save. The controller will configure and you’ll get a green checkmark.

Step 3

On the Controller the Power and Wi-Fi LEDs will be blinking.

Step 3

Navigate to the unlock screen and unlock the door under the Nearby Tab. LEDs on the controller will turn solid green when door is unlocked.

Step 4

To test that the Wi-Fi is connected, go to the Unlock Screen and click on the remote tab. The Controller will display Online. Tap the key to unlock the door. LEDs on the controller will turn solid green when door is unlocked.

If you do not receive a green checkmark, try to power cycle (unplug for 15 seconds) the device and try again.