7 common misconceptions we hear with mobile access control

We are human. When new technology emerges, our minds wander to the unknowns, and we have our doubts.

Many different businesses - from coworking spaces to gyms - have adopted mobile access and significantly simplified their access management workflows. They greatly secured their spaces overnight with Nexkey, but you may still have your questions so we are here to help!

Here are 7 common misconceptions we hear with mobile access control and why you shouldn’t worry with Nexkey.

If I lose my phone, I can’t get in.

What if you lose your key or keycard? You’re out of luck. With your phone, there are backup options! 

Mobile access control lives in the cloud, which is ubiquitous. All you need is the Nexkey app on any mobile device to open the door. So if you lose your main phone, log in to the Nexkey app in an iPod, iPad, or backup smartphone.

You can still use a physical key if none of these mobile devices are available. With the Nexkey Controller, the door will work the same as it always has - it’s just a lot smarter.

 
It takes up to 28 minutes to realize your phone is missing. With keys or keycards...hours or days.
 

Lost keys are a huge security risk for your business. Americans check their phone 52 times a day according to Deloitte’s 2018 Mobile Consumer Study via a Variety article. It takes up to 28 minutes to realize your phone is missing. With keys and keycards, it may take hours or days before realize they are missing to report them. Your office is vulnerable during that time. Only solution - rekey - which is costly and a pain.

Keys, keycards, or key pads are more secure.

Keys, keycards, even codes are easily lost/forgotten, borrowed, and stolen. Most companies don’t change their codes very often, and it only costs about $10 and a few minutes to copy a keycard, just by walking past the victim. There is no way to know if they are used inappropriately if borrowed. Even if you are changing them constantly, you put yourself at risk. 

Mobile is often already protected by facial ID, fingerprint, or at a bare minimum a unique passcode. With Nexkey, every key is unique to the user. Don’t want them to have access anymore? Done, with a few clicks on your phone. Your workplace is safer with a mobile device as your access credential.

If I don’t have a smartphone, I can’t use Nexkey.

Not everyone has a smartphone, so we make sure that isn’t an issue.  You don’t need a smartphone to use Nexkey - even a flip phone works just fine.

If someone needs access to your business and can’t download the Nexkey app, you can send them a key code via text message. The key code is unique to their phone number so no one else but them can use it. They will text back the code near the door and open sesame!

If there is a power outage, anyone can get in.

Nexkey has two types of hardware. The Nexkey Core runs on battery so no issues there. It will work even during a power outage. For doors with the Nexkey Controller, the door is always locked - power is required to unlock the door. 

You can easily install a backup battery to kick-in if a power outage occurs. If not, then your door will just revert back to being a regular door and you will have to use a key until the power comes back on.

Not a good idea, phones run out of battery.

Mobile device technology has dramatically improved in the past decade where this is hardly an issue anymore. Think about it - when’s the last time your phone actually died? For me personally, it's been a few years. I have a charger at all times - at home, work, in the car, even in my shared rides while traveling. You can also have portable power bank for emergencies!

If your phone does run out of battery, know there are options. Again, its cloud based access control, the cloud is on your side. Backup devices can include iPods, iPads, or other mobile devices with the app. Last case scenario, use your key.

 
If your phone does run out of battery, know there are options…the cloud is on your side.
 

Keys and keycards are faster.

At OnePiece coworking space in San Francisco, before they had Nexkey, I observed how people were accessing the space. There were so many people looking into the depths of their bag for their keycard, usually taking around 2 minutes - all of them with their phone right in their hand.

You almost always have your phone, and most of the time readily available in your pocket or hand.

The best part about Nexkey is you don’t have to wait until you get to a reader to open the door because there is no reader! You can unlock the door in Bluetooth range as you are walking up for the fastest entry.

I couldn’t get out in a fire.

We do not interfere with emergency exits. You will always be able to get out in emergencies. Nexkey controls access into the building, not out.

If you are worried about the fire departments not being able to get in, the keyhole remains functional on the front door. Nexkey Controller is an addition to the door, not a replacement, and unnoticeable from the outside.

 
Nexkey Controller is an addition to the door, not a replacement, and unnoticeable from the outside.